A+ Remote Support Technician (CTS2136 (CC10))

Term: Spring Semester 2010 (CC)

Faculty

	Robert A. FrankShow MyInfo popup for Robert A. Frank
	Email address is hidden, click here to email
	Office hours: Wednesday 12:00 PM to 5:00 PM

Schedule

Thu, 1:40 PM - 4:20 PM (1/7/2010 - 5/7/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (1/7/2010 - 5/10/2010) Location: 0001 (Century Center 302 - Onsite Meeting)
Thu, 1:40 PM - 4:20 PM (1/7/2010 - 1/7/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (1/14/2010 - 1/14/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (1/14/2010 - 5/7/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (2/4/2010 - 5/7/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (2/4/2010 - 2/4/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (2/25/2010 - 5/7/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (2/25/2010 - 2/25/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (3/4/2010 - 5/7/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (3/4/2010 - 3/4/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (3/18/2010 - 3/18/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (3/18/2010 - 5/7/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (4/8/2010 - 4/8/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (4/8/2010 - 5/7/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (4/29/2010 - 4/29/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)
Thu, 1:40 PM - 4:20 PM (4/29/2010 - 5/7/2010) Location: 0001 (Century Center 302 - Hybrid Online/Onsite)

Description

Students seeking a career in the personal computer industry will benefit from this course. This course will address the basic skills needed by any entry-level technician and for preparation for the current (CompTIA) A+ Remote Support Technician examination. This certification is targeted for individuals who work or intend to work in a remote-based work environment where client interaction, client training, operating system and connectivity issues are emphasized.