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Course Information

A+ Remote Support Technician (CTS2136 (CC11))

Term: Spring Semester 2011 (CC)

Faculty

Dave Joseph LanzillaShow MyInfo popup for Dave Joseph Lanzilla
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Schedule

Mon, 1:00 PM - 3:40 PM (1/10/2011 - 5/6/2011) Location: 0001 (Century Center 312 - Class/Laboratory)

Description

Students seeking a career in the personal computer industry will benefit from this course. This course will address the basic skills needed by any entry-level technician and for preparation for the current (CompTIA) A+ Remote Support Technician examination. This certification is targeted for individuals who work or intend to work in a remote-based work environment where client interaction, client training, operating system and connectivity issues are emphasized.