Customer Relations for Managers (MAN4162 (CC12))

Term: Spring Semester 2012 (CC)

Faculty

	Dr. Joseph W. KennedyShow MyInfo popup for Dr. Joseph W. Kennedy
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Schedule

Wed, 5:30 PM - 8:10 PM (3/1/2012 - 4/30/2012) Location: 0001 (Century Center 307 - Hybrid (Online & Campus))

Description

This course examines relationship building for all customers of an organization. The impact of culture and diversity on business relationships, successful negotiation strategies, and promotion of the organization through media relations are discussed.