Customer Assistance II (MNA0086 (CC06))
Term: Fall Term 2005 (CC)
Schedule
Mon-Wed, 8:30 AM - 2:30 PM (8/22/2005 - 12/16/2005) Location: 0
Description
MNA 0086 F, W
CUSTOMER ASSISTANCE II.
This course is designed to build upon the experiences
and contents of Customer Care I and Business
Systems and Technology. Emphasis is place on
developing supervisory skills for customer care
specialist positions.