Customer Assistance II (MNA0086 (CC06))
Term: Spring Term 2006 (CC)
Schedule
Mon-Wed, 12:08 AM - 12:02 PM (1/5/2006 - 5/4/2006) Location: 0
Description
MNA 0086 F, W
CUSTOMER ASSISTANCE II.
This course is designed to build upon the experiences
and contents of Customer Care I and Business
Systems and Technology. Emphasis is place on
developing supervisory skills for customer care
specialist positions.