Customer Assistance II (MNA0086 (CC07))
Term: Summer Term 2007 (CC)
Schedule
Mon-Wed, 9:00 AM - 3:00 PM (5/8/2007 - 8/6/2007) Location: 0
Description
MNA 0086 F, W
CUSTOMER ASSISTANCE II.
This course is designed to build upon the experiences
and contents of Customer Care I and Business
Systems and Technology. Emphasis is place on
developing supervisory skills for customer care
specialist positions.