Customer Assistance II (MNA0086 (CC09))

Term: Fall Term 2008 (CC)

Faculty

	Janet A. JordanShow MyInfo popup for Janet A. Jordan
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Schedule

Mon-Tue-Wed-Thu, 8:00 AM - 12:15 PM (10/13/2008 - 12/12/2008) Location: 0002 (Store Front Facility 122 - Independent Study)

Description

This course is designed to build upon the experiences and contents of Customer Care I and Business Systems and Technology. Emphasis is place on developing supervisory skills for customer care specialist positions.