Customer Assistance II (MNA0086 (CC09))

Term: Summer Term 2009 (CC)

Faculty

	Janet A. JordanShow MyInfo popup for Janet A. Jordan
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Schedule

Mon-Tue, 9:00 AM - 3:00 PM (5/13/2009 - 8/11/2009) Location: 0002 (Store Front Facility 121 - Lecture)

Description

This course is designed to build upon the experiences and contents of Customer Care I and Business Systems and Technology. Emphasis is place on developing supervisory skills for customer care specialist positions.