A+ Remote Support Technician (CTS2136 (CC10))

Term: Fall Semester 2009 (CC)

Faculty

	Robert A. FrankShow MyInfo popup for Robert A. Frank
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	Office hours: Wednesday 12:00 PM to 5:00 PM

Schedule

Wed, 5:30 PM - 8:10 PM (8/26/2009 - 12/10/2009) Location: 0001 (Century Center 304 - Hybrid Online/Onsite)
Wed, 5:30 PM - 8:10 PM (9/23/2009 - 9/23/2009) Location: 0001 (Century Center 304 - Hybrid Online/Onsite)
Wed, 5:30 PM - 8:10 PM (10/21/2009 - 10/21/2009) Location: 0001 (Century Center 304 - Hybrid Online/Onsite)
Wed, 5:30 PM - 8:10 PM (11/4/2009 - 11/4/2009) Location: 0001 (Century Center 304 - Hybrid Online/Onsite)
Wed, 5:30 PM - 8:10 PM (12/2/2009 - 12/2/2009) Location: 0001 (Century Center 304 - Hybrid Online/Onsite)

Description

Students seeking a career in the personal computer industry will benefit from this course. This course will address the basic skills needed by any entry-level technician and for preparation for the current (CompTIA) A+ Remote Support Technician examination. This certification is targeted for individuals who work or intend to work in a remote-based work environment where client interaction, client training, operating system and connectivity issues are emphasized.